EMS Dispatch

Keeping Firefighters Calm….

I always worried that what she had to hear me say and do would affect her. That it would affect how she handled the incident and that, in turn; would affect the other companies / members. It never did. Like Cindy, Sarah was a good dispatcher.

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When bad incidents turn good

My comfort (if there was any) was in thinking that at least we were able to give a mom and dad a little time with their child. I didn't even know their names back then. I didn't want to. I didn't want to attach names with faces or images inside my head. I didn't want to think about if she lived or not. Did she make it? Did we do everything we could have?

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